At Collision Specialists SSE, we strive to be open about the way our website works to collect user data, we are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
1.1.1 Data controller
The data controller responsible in respect of the information processed on this website is Collision Specialists SSE.
1.1.2 Your rights
It is important for you to understand and be able to exercise your ‘data rights’; in particular, your right to not to have personal data used for direct marketing purposes.
188.8.131.52 Withdrawal of consent including marketing opt-out
You may withdraw consent for data processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
You may also instruct us not to process your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
Our contact details are above should you wish to exercise these important rights.
184.108.40.206 Access to personal data
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a) the payment of a fee (currently fixed at $25.00); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your driver’s license, passport or an original copy of a utility bill showing your current address).
Where this information can be processed automatically, you may ask to receive it in a structured, commonly used and machine-readable format.
We may withhold such personal information to the extent permitted by State of Wisconsin or Federal law.
220.127.116.11 Retention of your data
Information relating to any financial transactions with us will be kept for the period required by relevant State of Wisconsin and United States Federal tax and revenue legislation.
Your personal profile and client data, if any, will be retained while you continue to be an active visitor or client, and for up to 26 months following cessation of membership activity.
In all other cases, we will erase or anonymize your data once it is no longer necessary for the purpose for which we obtained it.
18.104.22.168 Changing or erasing data
You may instruct us to change any inaccurate data or to erase data that is no longer required for a specified purpose.
22.214.171.124 Complaints to a supervisory authority
You have a right to lodge a complaint with a supervisory authority. In the UK, you should first make your complaint to the Information Commissioner. Their contact details are available on their website https://ico.org.uk/.
1.1.3 What information do we collect?
We collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation)
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our membership packages
(c) information that you provide to us for registering with us and for subscribing to our website services, email notifications and/or newsletters (including name, email, job role and communication preferences);
(d) and any other information that you choose to send to us.
1.1.4 Using your personal information
We may use your personal information to:
- improve your browsing experience by using your data to profile you and personalize the website;
- enable your use of the services available on the website;
- send to you goods purchased via the website, and supply to you services purchased via the website;
- send statements and invoices to you, and collect payments from you;
- share information with business partners who may contact you about topical and relevant information;
- send you general (non-marketing) commercial communications;
- send you email notifications which you have specifically requested;
- send you our newsletter and other marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
- deal with enquiries and complaints made by or about you relating to the website;
- provide third parties with anonymous statistical information about our users;
- administer the website;
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
In case of financial transactions on www.thecollisionspecialist.com, credit card information is transmitted directly to our credit card processor. The credit card information is not communicated to our servers. All transactions are protected with SSL encryption. www.thecollisionspecialist.com does not store credit card numbers after the transmission is complete.
Based on your actions on our website e.g. form completion, we will identify trading partners with whom we may share the personal data you have provided.
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
1.1.6 Cookie use
A cookie consists of a piece of text sent by a web server to your web browser, which is then stored by your browser. The information is then sent back to our web server each time your browser requests a page from the server. This enables the web server to identify individual web browsers. It does not contain personally identifiable information such as your name or other personal details.
Accessing our pages and blog content
In the case of our website using a content management system (CMS), when you access any page or any blog post on our website, the CMS places a session cookie on your computer. This temporary cookie is not used for tracking purposes, it’s an essential, “strictly necessary” part of providing content to you through our CMS.
We use persistent cookies to enable our website to recognize your device and your ISP IP address when you return to our site. These cookies are essential to use of our web service in recognizing anonymous multiple visits and geographical data.
We also use other web services provided by other companies to improve the experience for users of www.thecollisionspecialist.com and to help us review how we improve our service for users and commercially. An example is the use of Social Share buttons.
How do I block cookies from these services?
Most browsers allow you to reject all cookies, while some browsers allow you to reject just third-party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
If you want to manage privacy we recommend you install Ghostery which gives you a chance to learn more about each service, it identifies on a site and block their cookies or Scripts. It gives information on how they describe themselves, a link to their privacy policies.
1.1.7 Third party websites
This website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.
1.1.8 International data transfers
Information which you provide may be transferred to countries, including the United States, which do not have data protection laws equivalent to those in force in the European Economic Area.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to such transfers of personal information.
1.1.9 Security of your personal information
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password and firewall protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
Our Website and/or Services is not directed at children and our services are designed for businesses. We do not knowingly collect information from or about children under 13 years of age, and use of our services by children under 13 years of age is forbidden.
1.1.11 Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
1.1.12 Policy amendments